Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Optima Service Group ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Offered

Optima Service Group provides the following services:

• Tax preparation for individuals
• Immigration form assistance (non-legal)
• Notary public services
• Credit repair guidance
• Document preparation and translations
• Business administrative support

3. Important Disclaimers

4. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information
• Review all documents before submission
• Understand that you are ultimately responsible for all information submitted
• Consult with appropriate licensed professionals (attorneys, CPAs) when needed
• Make final decisions regarding your documents and submissions
• Pay for services as agreed

5. Limitations of Services

Tax Services

• We prepare individual tax returns only
• We do not prepare business or corporate tax returns
• We do not represent clients before the IRS
• We do not provide tax planning or advisory services

Immigration Services

• We assist with form completion only
• We do not determine eligibility for immigration benefits
• We do not provide legal advice on immigration matters
• We do not represent clients before USCIS or in immigration court
• Complex cases should be handled by licensed immigration attorneys

Notary Services

• We verify identity and witness signatures
• We do not provide legal advice about documents
• We cannot notarize documents if parties are not present

6. Fees and Payment

Service fees will be communicated before work begins. You agree to:

• Pay agreed-upon fees for services rendered
• Understand that fees are non-refundable once work has begun
• Pay any additional fees for extra services or corrections beyond the original scope

7. Confidentiality

We maintain confidentiality of your information as described in our Privacy Policy. However, we may be required to disclose information when:

• Required by law or legal process
• Necessary to protect our rights or safety
• You provide written authorization

8. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability is limited to the fees paid for the specific service
• We are not responsible for decisions made by government agencies or other third parties
• We are not liable for delays in processing by external entities

9. Accuracy and Errors

While we strive for accuracy, you acknowledge that:

• You are responsible for reviewing all documents before submission
• You must verify all information is correct
• We will correct errors caused by our mistakes at no charge
• Changes requested after initial completion may incur additional fees

10. Termination

Either party may terminate services at any time. Upon termination:

• You remain responsible for payment of services rendered
• We will provide you with all documents and information in our possession
• We may retain copies as required by law or professional standards

11. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Optima Service Group or our licensors and is protected by copyright and other intellectual property laws.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms of Service are governed by the laws of the State of Massachusetts, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these terms or our services will first be attempted to be resolved through good faith negotiations. If resolution cannot be reached, disputes will be resolved through binding arbitration in accordance with Massachusetts law.

15. Contact Information

If you have questions about these Terms of Service, please contact us: